Process Central is where your organisation’s Standard Operating Procedures (SOPs), automation and AI agents live together — documented, executed and provable under a single audit trail. This documentation is split into two parts:

User Guide

Day-to-day use: finding, writing, executing and tracking SOPs and tasks.

Administration

Owner and admin functions: users, roles, billing, AI config and evidence.

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What you can do with Process Central

Document SOPs

Build step-by-step procedures with instructions, screenshots and expected results in the SOPository.

Execute with evidence

Run SOPs step-by-step and capture proof that each one was actually followed.

Allocate work

Assign SOPs and tasks to the right people and teams with clear ownership.

Govern automation & AI

Bring automation playbooks and AI agents under the same SOPs and audit trail as your people.

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Who this is for

  • Team members who run procedures and complete tasks day to day.
  • Managers who allocate work and monitor performance.
  • Administrators and owners who configure the organisation, manage users, and produce evidence for audits.
Some areas — such as Templates, Process Maps and Agentic Ops — depend on your subscription tier. Assignments and Audit & Evidence are only visible to administrators and owners. If you can’t see a screen mentioned here, check your plan or ask your administrator.